You are here: EnoGene Home > Info > Terms and Conditions

Terms and Conditions


The prices are subject to change at any time without notice. Prices are in US Dollar and don't include shipping cost.

Payment Terms

Payment terms are subject to amicable negotiations with Clients in respect of different cases. Normally, payment shall be made by a down payment within one week after confirmation of a purchase order plus the balance to be paid within 10 working days after the Buyer's receipt of our delivery.


Normally, we use FedEx/DHL to ship our products. For international customers, delivery charge is based on the quantity and products to be shipped as per different cases.Generally shipping cost is 50$ for package below 1kg, and packing cost is free.


We warrant that the product will meet the specifications stated on the technical datasheet and we agree to replace the product free of charge if the product does not conform to the specifications. Notice for replacement must be given within 30 days.


All goods provided by us are intended for use by qualified professionals for research or laboratory use. We disclaim any and all responsibility for any injury or damage, which may be caused by the failure of the buyer or any other person to follow the aforesaid statement.

Privacy Statement

We are committed to maintaining the privacy of our customers. Information provided by our customers as needed to fulfill requests and orders is maintained in strict confidentiality.